General terms and conditions

Table of contents

Article 1 - Definitions

Article 2 - Identity of the entrepreneur

Article 3 - Applicability

Article 4 - The offer

Article 5 - The Agreement

Article 6 - Right of withdrawal

Article 7 - Obligations of the consumer during the cooling-off period

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

Article 9 - Obligations of the entrepreneur in case of withdrawal

Article 10 - Exclusion of the right of withdrawal

Article 11 - The price

Article 12 - Compliance and additional warranty

Article 13 - Delivery and execution

Article 14 - Duration transactions: duration, termination and extension

Article 15 - Payment

Article 16 - Complaints procedure

Article 17 - Disputes

Article 18 - Additional or deviating provisions

Article 1 - Definitions

In these terms and conditions the following terms shall have the following meanings:

1. 
   Supplementary agreement : an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these goods, digital content and/or services are supplied by the entrepreneur or by a third party on the basis of an arrangement between that third party and the entrepreneur;


2. Reflection period : the period within which the consumer can make use of his right of withdrawal;


3. Consumer : the natural person who is not acting for purposes relating to his trade, business, craft or profession;


4. Day : calendar day;


5. Digital content : data produced and supplied in digital form;


6. Duration agreement : an agreement aimed at the regular delivery of goods, services and/or digital content over a specific period;
7. 
   Durable medium : any instrument - including email - that enables the consumer or entrepreneur to store information addressed personally to him in a way accessible for future consultation or use for a period of time adequate for the purposes of the information and which allows for the unchanged reproduction of the stored information;


8. Right of withdrawal : the possibility for the consumer to cancel the distance contract within the cooling-off period;


9. Entrepreneur : the natural or legal person who offers products, (access to) digital content and/or services remotely to consumers;
10. 
    Distance contract : an agreement concluded between the entrepreneur and the consumer within the framework of an organised system for the distance selling of products, digital content and/or services, whereby up to and including the conclusion of the agreement exclusive or partly use is made of one or more techniques for distance communication;


11. Model withdrawal form : the European model withdrawal form included in Appendix I to these terms and conditions;


12. Distance communication technology : means that can be used to conclude an agreement without the consumer and the entrepreneur having to be in the same place at the same time.

Article 2 - Identity of the entrepreneur

BEARLifestyle.nl
Van Welderenstraat 89
6511 ME Nijmegen
Phone number: 024 - 206 06 69
Email address: info@bearlifestyle.nl

Chamber of Commerce number: 67662412
VAT: NL213428398B01

Opening hours:

Monday to Friday: 09:00 to 17:00
Saturday: 11:00 to 17:00
Sunday: closed

Article 3 - Applicability

1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.


2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded in what way the general terms and conditions can be consulted with the entrepreneur and that they will be sent free of charge to the consumer as soon as possible at the consumer's request.
3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be consulted electronically and that they will be sent free of charge to the consumer electronically or otherwise at the consumer's request.
4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply accordingly and the consumer can always invoke the applicable provision that is most favourable to him in the event of conflicting conditions.

Article 4 - The offer

1. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.


2. The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to enable the consumer to properly assess the offer. If the entrepreneur uses images, these are a true representation of the products, services and/or digital content offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
3. Each offer contains such information that it is clear to the consumer what rights and obligations are associated with accepting the offer.

Article 5 - The Agreement

1. Subject to the provisions of paragraph 4, the agreement is concluded at the time the consumer accepts the offer and meets the conditions set therein.


2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and will ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.


4. The entrepreneur may, within the legal framework, inquire whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If the entrepreneur, based on this investigation, has good reasons not to enter into the contract, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution.
5. The entrepreneur will send the following information to the consumer, in writing or in such a way that the consumer can store it in an accessible manner on a durable data carrier, at the latest upon delivery of the product, service or digital content:


6. the visiting address of the entrepreneur's establishment where the consumer can go with complaints;


7. the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;


8. the information about guarantees and existing after-sales service;


9. the price including all taxes of the product, service or digital content; where applicable, the costs of delivery; and the method of payment, delivery or performance of the distance contract;


10. the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration;
11. if the consumer has a right of withdrawal, the model withdrawal form.

Article 6 - Right of withdrawal

For products:

1. The consumer can dissolve an agreement regarding the purchase of a product during a reflection period of up to 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but cannot oblige him to state his reason(s).


2. The cooling-off period referred to in paragraph 1 commences on the day after the consumer, or a third party designated by the consumer in advance, who is not the carrier, has received the product, or:


3. if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by the consumer, has received the last product. The entrepreneur may refuse an order for multiple products with different delivery times, provided that he has clearly informed the consumer of this prior to the ordering process.
4. if the delivery of a product consists of different shipments or parts: the day on which the consumer, or a third party designated by the consumer, has received the last shipment or the last part;


5. in the case of agreements for the regular delivery of products during a specific period: the day on which the consumer, or a third party designated by the consumer, has received the first product.

For services and digital content not supplied on a tangible medium:

1. The consumer can terminate a service agreement and an agreement for the supply of digital content that is not supplied on a tangible medium for a maximum of 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but may not oblige the consumer to state his reason(s).


2. The cooling-off period referred to in paragraph 3 commences on the day following the conclusion of the agreement.

Extended reflection period for products, services and digital content not supplied on a tangible medium if not informed about the right of withdrawal:

1. If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the cooling-off period will expire twelve months after the end of the original cooling-off period determined in accordance with the previous paragraphs of this article.


2. If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the commencement date of the original reflection period, the reflection period will expire 14 days after the day on which the consumer received that information.

Article 7 - Obligations of the consumer during the cooling-off period

1. During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and functioning of the product. The starting point here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop.


2. The consumer is only liable for any diminished value of the product resulting from the handling of the product which goes beyond what is permitted in paragraph 1.


3. The consumer is not liable for any diminished value of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the conclusion of the agreement.

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

1. If the consumer exercises his right of withdrawal, he shall notify the entrepreneur of this within the cooling-off period by means of the model withdrawal form or in another unambiguous manner.


2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorised representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case observed the return period if he returns the product before the cooling-off period has expired.


3. The consumer shall return the product with all supplied accessories, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.


4. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.
5. The consumer shall bear the direct costs of returning the product. If the entrepreneur has not reported that the consumer must bear these costs or if the entrepreneur indicates that he will bear the costs himself, the consumer does not have to bear the costs of return.


6. If the consumer revokes after having first expressly requested that the performance of the service or the supply of gas, water or electricity that have not been made ready for sale in a limited volume or specific quantity commence during the cooling-off period, the consumer shall owe the entrepreneur an amount that is proportional to that part of the obligation that the entrepreneur has fulfilled at the time of revocation, compared with the full fulfilment of the obligation.


7. The consumer shall not bear any costs for the performance of services or the supply of water, gas or electricity, which have not been made ready for sale in a limited volume or quantity, or for the supply of district heating, if:
8. the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal, the cost reimbursement in the event of withdrawal or the model withdrawal form, or;


9. the consumer has not expressly requested the commencement of the performance of the service or the supply of gas, water, electricity or district heating during the cooling-off period.

Article 9 - Obligations of the entrepreneur in case of withdrawal

1. If the entrepreneur makes it possible for the consumer to notify the withdrawal electronically, he will immediately send an acknowledgement of receipt after receiving this notification.
2. The entrepreneur shall reimburse all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with reimbursement until he has received the product or until the consumer proves that he has returned the product, whichever is the earlier.


3. The entrepreneur uses the same payment method for reimbursement that the consumer used, unless the consumer agrees to another method. The reimbursement is free of charge for the consumer.


4. If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to reimburse the additional costs for the more expensive method.

Article 10 - Exclusion of the right of withdrawal

The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in good time before the conclusion of the agreement:

1. Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period;


2. Agreements concluded during a public auction. A public auction is understood to mean a sales method whereby products, digital content and/or services are offered by the entrepreneur to the consumer who is personally present or is given the opportunity to be personally present at the auction, under the direction of an auctioneer, and whereby the successful bidder is obliged to purchase the products, digital content and/or services;


3. Service agreements, after full performance of the service, but only if:
4. the performance has begun with the consumer's express prior consent; and


5. the consumer has declared that he will lose his right of withdrawal once the entrepreneur has fully performed the agreement.


6. If your order is incomplete or incorrect, you must report this to BEARLifestyle.nl within 14 days of receiving your order. You can contact us via info@BEARLifestyle.nl or 024 206 06 69.
   
   - After this period of 14 days it is unfortunately no longer possible to exchange or send a product. This restriction is necessary because of the return period, the need for evidence and the possibility that the product has been used in the meantime.
   
   - Please note: Please retain all original packaging and proof of purchase as these may be required to process your complaint.
   - Unfortunately, notifications outside the 14-day period cannot be processed.

Article 11 - The price

1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates.


2. By way of exception to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This subjection to fluctuations and the fact that any prices stated are target prices shall be stated in the offer.


3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.


4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:

a. these are the result of statutory regulations or provisions; or

b. the consumer has the authority to terminate the agreement with effect from the day on which the price increase takes effect.

1. The prices stated in the offer of products or services include VAT.


2. Manufacturer's warranty does not apply to products from the BEARLifestyle.nl outlet/sale.

Article 12 - Compliance with the agreement and additional warranty

1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations in force on the date the agreement was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
2. An additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer can assert against the entrepreneur under the agreement if the entrepreneur has failed to fulfil his part of the agreement.


3. An additional guarantee is understood to mean any obligation of the entrepreneur, his supplier, importer or manufacturer in which he grants the consumer certain rights or claims that go beyond what he is legally obliged to do in the event that he has failed to fulfil his part of the agreement.

Manufacturer's warranty does not apply to products from the BEARLifestyle.nl outlet/sale.

Article 13 - Delivery and execution

1. The entrepreneur will exercise the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.


2. The place of delivery is the address that the consumer has made known to the entrepreneur.


3. Taking into account what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders with due speed but at the latest within 30 days, unless another delivery period has been agreed. If the delivery is delayed, or if an order cannot be executed or can only be executed in part, the consumer will receive notification of this at the latest 30 days after placing the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.
4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount paid by the consumer.


5. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a previously designated representative made known to the entrepreneur, unless expressly agreed otherwise.

Article 14 - Duration transactions: duration, termination and extension

Cancellation:

1. The consumer may at any time terminate an agreement entered into for an indefinite period and which extends to the regular delivery of products (including electricity) or services, taking into account the agreed termination rules and a notice period of no more than one month.
2. The consumer may terminate an agreement entered into for a definite period and which extends to the regular delivery of products (including electricity) or services, at any time towards the end of the fixed term, taking into account the agreed termination rules and a notice period of no more than one month.


3. The consumer may terminate the agreements referred to in the previous paragraphs:

• Cancel at any time and not be limited to cancellation at a specific time or during a specific period;


• At least cancel in the same manner as they were entered into by him;


• Always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension:

1. An agreement entered into for a fixed period and aimed at the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a fixed period.
2. By way of exception to the previous paragraph, an agreement entered into for a fixed period and aimed at the regular delivery of daily newspapers, weekly newspapers and magazines may be tacitly extended for a fixed period of up to three months, if the consumer can cancel this extended agreement at the end of the extension with a notice period of up to one month.


3. An agreement entered into for a definite period and which provides for the regular delivery of products or services may only be tacitly extended for an indefinite period if the consumer may cancel at any time with a notice period of no more than one month. The notice period is no more than three months if the agreement provides for the regular, but less than once a month, delivery of daily newspapers, news and weekly newspapers and magazines.
4. An agreement with a limited duration for the regular delivery of daily, news and weekly newspapers and magazines for the purpose of getting to know each other (trial or introductory subscription) will not be automatically extended and will end automatically after the trial or introductory period.

Duration:

1. If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed term.

Article 15 - Payment

1. Unless otherwise specified in the agreement or additional conditions, the amounts owed by the consumer must be paid within 30 days after the start of the cooling-off period, or in the absence of a cooling-off period within 30 days after the conclusion of the agreement. In the case of an agreement to provide a service, this period commences on the day after the consumer has received confirmation of the agreement.


2. When selling products to consumers, the consumer may never be obliged in general terms and conditions to make an advance payment of more than 50%. If an advance payment has been agreed, the consumer cannot assert any rights regarding the execution of the order or service(s) in question before the agreed advance payment has been made.


3. The consumer has the duty to report any inaccuracies in payment details provided or stated to the entrepreneur without delay.
4. If the consumer does not meet his payment obligation(s) on time, after the entrepreneur has informed him of the late payment and the entrepreneur has granted the consumer a period of 30 days to still meet his payment obligations, if payment is not made within this 30-day period, the consumer will owe the statutory interest on the amount still owed and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the next € 2,500 and 5% on the next € 5,000 with a minimum of € 40. The entrepreneur may deviate from the stated amounts and percentages to the advantage of the consumer.

Post-payment:

1. If you choose to pay afterwards, you must pay the amount to Klarna BV (hereinafter: “Klarna”) within the set payment term. After all, all rights under the claim have been transferred by us to Klarna, who will take care of the collection of the claim. Your data will be checked and registered by or on behalf of Klarna, this data can be used, among other things, for the collection of outstanding claims, marketing purposes, data verification and the checking of orders in the implementation of the acceptance policy of organizations affiliated with Klarna and/or clients. Klarna reserves the right to refuse the customer's request for payment on account. The payment term used is a fatal term. In the event of late payment, the customer will be in default without notice of default and Klarna will be entitled to charge statutory commercial interest on a monthly basis from the due date of the invoice (whereby a part of a month is considered a whole month). Klarna is also entitled to charge the customer extrajudicial collection costs on the basis of the law. In the case of business customers, Klarna is also entitled to charge the customer reminder and dunning costs, without prejudice to Klarna's right to charge the customer for the actual costs incurred if these exceed the amount calculated in this way. These costs amount to at least 15% of the principal amount with a minimum of 40 euros for consumers and 75 euros for companies. Klarna is also entitled to transfer the claim to a third party. In that case, what has been determined above with regard to Klarna also applies to the third party to whom the claim has been transferred. 
   

Article 16 - Complaints procedure

1. The entrepreneur has a sufficiently well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure.


2. Complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable time after the consumer has discovered the defects, fully and clearly described.


3. Complaints submitted to the entrepreneur will be answered within a period of 30 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 30 days with a confirmation of receipt and an indication of when the consumer can expect a more detailed answer.


4. If the complaint cannot be resolved by mutual agreement within a reasonable period or within 3 months after the complaint has been submitted, a dispute arises that is subject to the dispute resolution procedure.

Article 17 - Disputes

1. Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law. 
   

Article 18 - Additional or deviating provisions

1. Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Terms and Conditions

General terms and conditions of the promotion

• Discount codes are only provided by BEARLifestyle.nl.


• BEARLifestyle.nl reserves the right to cancel or remove discount codes if deemed necessary.


• The nature, duration and expiration date of an offer and other specific conditions of use can be found in the communication in which the discount code is included. Each discount code is valid for a certain period, after and before this period the discount code cannot be used.
• All discount codes must be filled in manually by the user in the shopping cart. If this is forgotten or not fulfilled, it is not possible to settle or redeem codes afterwards.


• Unless otherwise stated, a discount code can be used once per person per email address.


• Offers are valid while stocks last.


• Unless otherwise stated, discount codes are not valid in combination with other discount promotions, sale/outlet products or discounted items. The code will not work on these.


• The discount codes are not valid retroactively. The discount is not exchangeable for cash. BEARLifestyle.nl reserves the right to change the promotion conditions in the meantime. Printing, typing and typographical errors reserved.

€5 discount when subscribing to the newsletter

The code can be obtained when subscribing to the newsletter via the pop-up on the website www.bearlifestyle.nl or at the bottom of the footer.

The code is valid once, after use or requesting the code the pop-up will hide on your next visit.

After registration you will receive the discount code via the specified email address. Also check your spam.

The code is not valid on purchases under €50.

The code is not valid on discounted items.

Is the code not working? Check if you have confused a 0 (zero) with an O (or vice versa) when entering the code.

Women's Day 2025

• This promotion is valid from Friday 7 March 2025 5:00 PM to Sunday 9 March 2025 11:59 PM, both in our webshop and in our stores.
• A 20% discount applies to selected brands and BEAR items. This discount is applied automatically.
• Unfortunately, it is not possible to combine discounts.
• The participating brands are: BEAR, BEE, Otto Kessler, Josephina Jewelry and sale products.
• The promotion is only valid while stocks last. We do our best to update availability, but it is possible that products sell out faster than expected.
• Products that are sold out during Women's Day can no longer be ordered at the special promotional price.
• Due to the crowds during Women's Day, you may have to wait a little longer for your order than you are used to from us. We ask for your understanding. We do our utmost to ship your order as soon as possible. Keep a close eye on your track & trace for the status of your order.
• During the Women's Day promotion, it is possible that items in our webshop with the status 'Pre-order' are not in stock. In that case, the purchase amount will be fully refunded and you will receive a 20% discount on your next purchase.
• During Women's Day, we cannot keep items separate or reserve them.
• During the Women's Day promotion, returns and exchanges can take place according to the usual conditions, unless otherwise stated for specific promotional products. Please take into account a possible longer return processing time due to the crowds.
• The promotion does not include shipping costs. Shipping costs may apply, depending on the order amount and location.
• For returns of more than two products, we charge a small contribution of €0.99 per additional product. We believe in conscious purchasing and encourage you to think carefully about your purchase, so that together we can contribute to a more sustainable and efficient shopping experience.
• In the event of a pricing error or technical malfunction, we reserve the right to cancel the order or adjust the price.

Privacy Statement

On this page you will find the privacy statement of BEARLifestyle.nl. BEARLifestyle.nl is registered at Van Welderenstraat 89 (6511 MD) in Nijmegen and registered with the Chamber of Commerce under KvK number 67662412. This statement has been set up under the AVG/GDPR 2018 standard.

We take your privacy very seriously. In our privacy statement we therefore make clear which personal data we process, for what purpose we do this and how we process it. This information applies to the use of our website www.bearlifestyle.nl and agreements with BEARLifestyle.nl.

Do you have any questions or requests regarding privacy and/or personal data? Please contact the store in Nijmegen and ask for our Data Protection Officer (FG) Cas Beernink: 024-2060669 / info@bearlifestyle.nl .

1. Why we process personal data

BEARLifestyle.nl is a (web)shop. In order to allow the (web)shop to exist, to perform related services and to keep in touch with customers and employees, BEARLifestyle.nl processes personal data. BEARLifestyle.nl processes personal data for the following purposes:

• For processing payments and salaries;
• For sending, tailoring and personalizing newsletters and other emails;


• To provide information about new products and/or services or changes to existing products and/or services;


• To provide the option to create an account;


• For processing job applications;


• For the delivery of goods and/or services;


• For the delivery of physical products, such as printed matter and mail;


• To provide support and manage our products;


• To maintain contact via email, website and/or telephone;


• To analyze behavior on our website to improve the website;


• To comply with and improve our terms and conditions;


• To comply with legal obligations, such as collecting data necessary for tax returns.

1.1 Contact forms

BEARLifestyle.nl uses the following types of forms:

• A general contact form that allows visitors to send questions or comments.
• A ticketing system that allows visitors to submit questions or comments through their account.

The personal data that we request is mandatory for the execution of the purpose of the processing and is only used to achieve this purpose. In addition, more data can be provided voluntarily, such as a telephone number if there is a preference for telephone contact instead of communication via e-mail.

The completed data is processed via the Lightspeed tool and stored in the database of the website, hosted by Hostnet. The completed contact forms are also forwarded via email to a BEARLifestyle.nl employee who will respond to the submitted question, comment, application or request.

1.2 Google analytics

BEARLifestyle.nl uses Google Analytics. We use the following functions:

• Remarketing and advertising reporting features are enabled;


• Advertising features and user analytics are enabled;

We entered into an accepted processor agreement with Google on June 7, 2019.

1.3 Automated processing

BEARLifestyle.nl does not make decisions based on automated processing. This concerns decisions that are made by computer programs or systems, without a human being involved (e.g. an employee of BEARLifestyle.nl). BEARLifestyle.nl uses the following computer programs or systems:

• Lightspeed Cash Register & Webshop


• Mollie Online payments


• MyStockNotifier

2. Which personal data we process

Depending on the extent to which you use our services and what data you provide to us, we process the following personal data:

• First and last name;


• Email address;


• Phone number;


• Address details;


• Payment details;


• CV and cover letter;


• Anonymized data about your activities on our website, such as:
• Other personal data that you consciously provide to us, for example by telephone, in correspondence, in a form on our website or via an external website (e.g. Facebook).

Special/sensitive personal data
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@bearlifestyle.nl, then we will delete this information.

Retention period
Depending on the purpose of the processing, we will not store your personal data for longer than is strictly necessary. An exception to this is the data that we are legally required to store. Furthermore, access to personal data is limited to the necessary persons. You can request your data at any time and/or have us delete it.

3. How we protect your personal data

BEARLifestyle.nl does not sell personal data to third parties. We only provide personal data to third parties to comply with a legal obligation or when this is necessary for the execution of our purposes and/or agreement. For example, think of providing data to our hosting partner or for offering a service for post-payment.

The personal data and/or company data that BEARLifestyle.nl processes in the context of an order where the payment method 'pay afterwards' is used, are used by us - or by third parties to whom the claims are transferred (such as AfterPay or Klarna), among other things for:

• To prevent over-indebtedness through risk analysis and creditworthiness assessment;


• To ensure the correct functioning of communication, administration, customer relationship management and the invoicing and collection of claims arising from the 'pay later' service;


• To prevent, detect and combat fraud and/or irregularities arising from the 'pay later' service;


• To approach consumers for (direct) marketing purposes.

For a complete overview of the processing that takes place with the 'pay afterwards' payment method, we refer you to the Privacy Statement of the provider you have chosen.

4. Cookies

A cookie is a small text file that is stored on your computer, tablet or smartphone when you (first) visit this website. BEARLifestyle.nl uses the following cookies:

• Technical and functional cookies. We use these cookies to ensure the website functions properly and, for example, to remember your preferred settings.


• Analytical cookies. We use these cookies to analyze how the website is used. This allows us to improve our website where necessary. We use Google Analytics for this. The data we collect with this is anonymous and is not shared with Google.
  


• Remarketing cookies. We use these cookies to track website visitors across multiple websites (tracking) and to show you personally targeted advertisements on third-party websites. We do this via Facebook and Google AdWords. This information is not linked to you as a person, but only to the cookie.

We can also use this to optimize our website. These cookies do not infringe on your privacy.

You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored via your browser settings.

5. Your rights to view, modify or delete data

You have the right to view, correct or delete your own personal data. Secondly, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by BEARLifestyle.nl. You also have the right to data portability. This means that you can submit a request to us to send your personal data that we have to you or another organization named by you.

You can send a request to info@bearlifestyle.nl . To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. To protect your privacy, we advise you to black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN/personal number) in this copy.

BEARLifestyle.nl would also like to point out that you have the option to file a complaint with the national supervisory authority: the Dutch Data Protection Authority. You can do this here: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

6. How we protect your personal data

BEARLifestyle.nl takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or that there are indications of misuse, please contact us via info@bearlifestyle.nl .

7. Changes to the privacy statement

This privacy statement may be amended based on internal changes or new legislation.