Terms and Conditions

Table of contents

Article 1 - Definitions

Article 2 - Identity of the entrepreneur

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Obligations of the consumer during the reflection period

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

Article 9 - Obligations of the entrepreneur upon withdrawal

Article 10 - Exclusion right of withdrawal

Article 11 - The price

Article 12 - Compliance and extra guarantee

Article 13 - Delivery and execution

Article 14 - Duration transactions: duration, cancellation and renewal

Article 15 - Payment

Article 16 - Complaints procedure

Article 17 - Disputes

Article 18 - Additional or deviating provisions

Article 1 - Definitions

In these terms and conditions:

1. Supplementary agreement : an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these goods, digital content and/or services are delivered by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;
2. Reflection period : the period within which the consumer can make use of his right of withdrawal;
3. Consumer : the natural person who does not act for purposes related to his trade, business, craft or profession;
4. Day : calendar day;
5. Digital content : data produced and delivered in digital form;
6. Duration contract : an agreement that extends to the regular delivery of goods, services and/or digital content during a certain period;
7. Durable data carrier : any tool - including e-mail - that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that facilitates future consultation or use during a period that is tailored to the purpose for which the information is intended, and which allows unaltered reproduction of the stored information;
8. Right of withdrawal : the option of the consumer to waive the distance contract within the cooling-off period;
9. Entrepreneur : the natural or legal person who offers products, (access to) digital content and/or services to consumers at a distance;
10. Distance contract : an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for the distance sale of products, digital content and/or services, whereby exclusive or partial use is made up to and including the conclusion of the agreement. becomes of one or more distance communication techniques;
11. Model withdrawal form : the European model withdrawal form included in Annex I of these terms and conditions;
12. Technique for distance communication : means that can be used to conclude an agreement, without the consumer and entrepreneur having to come together in the same room at the same time.

Article 2 - Identity of the entrepreneur

BEARLifestyle.nl
Van Welderenstraat 89
6511 ME Nijmegen
Telephone number: 024 - 206 06 69
E-mail address: info@bearlifestyle.nl

Chamber of Commerce number: 67662412
VAT: NL213428398B01

Opening hours:

Monday to Friday: 09:30 to 17:30
Saturday: 11:00 AM to 5:00 PM
Closed on Sundays

Article 3 - Applicability

1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, the entrepreneur will indicate how the general terms and conditions can be viewed at the entrepreneur's premises and that they will be sent free of charge as soon as possible at the request of the consumer.
3. If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.
4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and, in the event of conflicting terms and conditions, the consumer can always invoke the applicable provision that is most favorable to him. .

Article 4 - The offer

1. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
2. The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products, services and/or digital content offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.

Article 5 - The agreement

1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions.
2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
4. Within legal frameworks, the entrepreneur can inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the implementation.
5. At the latest upon delivery of the product, service or digital content to the consumer, the entrepreneur will send the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:
6. the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
7. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
8. the information about warranties and existing after-sales service;
9. the price including all taxes of the product, service or digital content; where applicable, the costs of delivery; and the method of payment, delivery or performance of the distance contract;
10. the requirements for termination of the agreement if the agreement has a duration of more than one year or is of an indefinite duration;
11. if the consumer has a right of withdrawal, the model form for withdrawal.

Article 6 - Right of withdrawal

By products:

1. The consumer can dissolve an agreement regarding the purchase of a product during a cooling-off period of up to 30 days without giving reasons. The entrepreneur may ask the consumer about the reason for the withdrawal, but not oblige him to state his reason(s).
2. The cooling-off period referred to in paragraph 1 commences on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product, or:
3. if the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by him, has received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for several products with different delivery times.
4. if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, has received the last shipment or the last part;
5. in the case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.

For services and digital content that is not supplied on a material carrier:

1. The consumer can dissolve a service contract and a contract for the delivery of digital content that has not been delivered on a material carrier for a maximum period of 30 days without giving reasons. The entrepreneur may ask the consumer about the reason for the withdrawal, but not oblige him to state his reason(s).
2. The cooling-off period referred to in paragraph 3 commences on the day following the conclusion of the agreement.

Extended cooling-off period for products, services and digital content that is not supplied on a material carrier if information is not provided about the right of withdrawal:

1. If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model form for withdrawal, the reflection period will expire twelve months after the end of the original reflection period determined in accordance with the previous paragraphs of this article.
2. If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the commencement date of the original cooling-off period, the cooling-off period will expire 30 days after the day on which the consumer received that information.

Article 7 - Obligations of the consumer during the reflection period

1. During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The starting point here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop.
2. The consumer is only liable for depreciation of the product that is the result of a way of handling the product that goes beyond what is permitted in paragraph 1.
3. The consumer is not liable for any reduction in the value of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the conclusion of the agreement.

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

1. If the consumer makes use of his right of withdrawal, he must report this to the entrepreneur within the cooling-off period by means of the model withdrawal form or in another unambiguous manner.
2. As soon as possible, but within 30 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorized representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case observed the return period if he returns the product before the cooling-off period has expired.
3. The consumer returns the product with all accessories supplied, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
4. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lie with the consumer.
5. The consumer bears the direct costs of returning the product. If the entrepreneur has not reported that the consumer must bear these costs or if the entrepreneur indicates that he will bear the costs himself, the consumer does not have to bear the costs for returning the goods.
6. If the consumer withdraws after having first expressly requested that the provision of the service or the supply of gas, water or electricity that has not been made ready for sale commence in a limited volume or specific quantity during the cooling-off period, the consumer shall owe the entrepreneur a an amount that is proportional to that part of the obligation that has been fulfilled by the entrepreneur at the time of withdrawal, compared to the full fulfillment of the obligation.
7. The consumer bears no costs for the performance of services or the supply of water, gas or electricity, which are not made ready for sale in a limited volume or quantity, or for the supply of district heating, if:
8. the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal, the reimbursement of costs in the event of withdrawal or the model form for withdrawal, or;
9. the consumer has not expressly requested the commencement of the performance of the service or supply of gas, water, electricity or district heating during the cooling-off period.

Article 9 - Obligations of the entrepreneur upon withdrawal

1. If the entrepreneur makes the notification of withdrawal by the consumer electronically possible, he will immediately send a confirmation of receipt after receipt of this notification.
2. The entrepreneur will reimburse all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, immediately but within 30 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with paying back until he has received the product or until the consumer demonstrates that he has returned the product, whichever is the earlier.
3. The entrepreneur uses the same payment method that the consumer has used for reimbursement, unless the consumer agrees to a different method. The refund is free of charge for the consumer.
4. If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to reimburse the additional costs for the more expensive method.

Article 10 - Exclusion right of withdrawal

The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement:

1. Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period;
2. Agreements concluded during a public auction. A public auction is understood to mean a sales method in which products, digital content and/or services are offered by the entrepreneur to the consumer who is personally present or is given the opportunity to be personally present at the auction, under the supervision of an auctioneer, and in which the successful bidder is obliged to purchase the products, digital content and/or services;
3. Service agreements, after full performance of the service, but only if:
4. the performance has begun with the express prior consent of the consumer; and
5. the consumer has declared that he will lose his right of withdrawal as soon as the entrepreneur has fully executed the agreement;

Article 11 - The price

1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any stated prices are target prices are stated in the offer.
3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.
4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:

a. they are the result of statutory regulations or provisions; or

b. the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect.

1. The prices stated in the offer of products or services include VAT.
2. Manufacturer's warranty does not apply to products from the outlet/sale of BEARLifestyle.nl.

Article 12 - Compliance with the agreement and extra guarantee

1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
2. An additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement if the entrepreneur has failed to fulfill his part of the agreement.
3. An additional guarantee is understood to mean any obligation of the entrepreneur, his supplier, importer or producer in which he assigns certain rights or claims to the consumer that go beyond what he is legally obliged to do in the event that he has failed to fulfill his part of the agreement. .

Manufacturer's warranty does not apply to products from the outlet/sale of BEARLifestyle.nl.

Article 13 - Delivery and execution

1. The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the entrepreneur.
3. With due observance of what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously but no later than 30 days, unless a different delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.
4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount that the consumer has paid.
5. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise.

Article 14 - Duration transactions: duration, cancellation and renewal

Cancellation:

1. The consumer can terminate an agreement that has been entered into for an indefinite period and that extends to the regular delivery of products (including electricity) or services, at any time with due observance of the agreed cancellation rules and a notice period of no more than one month.
2. The consumer can terminate an agreement that has been entered into for a definite period and that extends to the regular delivery of products (including electricity) or services, at any time towards the end of the fixed term, with due observance of the agreed termination rules and a notice period of at least maximum one month.
3. The consumer can use the agreements referred to in the previous paragraphs:

• Cancel at any time and not be limited to cancellation at a specific time or period;
• At least cancel in the same way as they have been entered into by him;
• Always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension:

1. An agreement that has been entered into for a definite period and that extends to the regular delivery of products (including electricity) or services may not be tacitly extended or renewed for a fixed term.
2. Contrary to the previous paragraph, an agreement that has been entered into for a definite period and that extends to the regular delivery of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed term of a maximum of three months, if the consumer has signed this extended agreement against at the end of the extension can cancel with a notice period of no more than one month.
3. An agreement that has been entered into for a definite period and that extends to the regular delivery of products or services may only be tacitly extended for an indefinite period if the consumer may cancel at any time with a notice period of no more than one month. The notice period is a maximum of three months if the agreement extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
4. An agreement with a limited duration for the regular delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically at the end of the trial or introductory period.

Duration:

1. If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed term.

Article 15 - Payment

1. Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the consumer must be paid within 30 days after the cooling-off period commences, or in the absence of a cooling-off period within 30 days after the conclusion of the agreement. In the case of an agreement to provide a service, this period commences on the day after the consumer has received confirmation of the agreement.
2. When selling products to consumers, the consumer may never be obliged to pay more than 50% in advance in the general terms and conditions. When advance payment has been stipulated, the consumer cannot assert any rights regarding the execution of the relevant order or service(s) before the stipulated advance payment has been made.
3. The consumer is obliged to immediately report inaccuracies in payment details provided or stated to the entrepreneur.
4. If the consumer does not meet his payment obligation(s) in time, after he has been informed by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 30 days to still meet his payment obligations, after the If payment is not made within this 30-day period, the statutory interest is due on the amount still due and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the next € 2,500.= and 5% on the next € 5,000.= with a minimum of € 40.=. The entrepreneur can deviate from the stated amounts and percentages in favor of the consumer.

Payment afterwards:

1. If you opt for post-payment, you must pay the amount to Klarna BV (hereinafter: “Klarna”) within the set payment term. After all, all rights under the claim have been transferred by us to Klarna, which will take care of the collection of the claim. Your data will be checked and registered by or on behalf of Klarna. This data can be used, among other things, for the collection of outstanding receivables, marketing purposes, data verification and the testing of orders in the implementation of the acceptance policy of organizations affiliated with Klarna and/or clients. Klarna reserves the right to refuse the customer's request for payment on account. The payment term used is a deadline. In the event of late payment, the customer is therefore in default without notice of default and Klarna is entitled to charge statutory commercial interest on a monthly basis from the due date of the invoice (part of a month being regarded as a whole month). Klarna is also entitled to charge extrajudicial collection costs to the customer pursuant to the law. In the case of business customers, Klarna is also entitled to charge reminder and reminder costs to the customer, without prejudice to Klarna's right to charge the customer for the costs actually incurred if they exceed the amount calculated in this way. These costs amount to at least 15% of the principal with a minimum of 40 euros for consumers and 75 euros for companies. Klarna is also entitled to transfer the claim to a third party. In that case, what has been determined in the foregoing with regard to Klarna will also be transferred to the third party to whom the claim has been transferred. 

Article 16 - Complaints procedure

1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
2. Complaints about the implementation of the agreement must be submitted fully and clearly described to the entrepreneur within a reasonable time after the consumer has discovered the defects.
3. Complaints submitted to the entrepreneur will be answered within a period of 30 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 30 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.
4. If the complaint cannot be resolved in mutual consultation within a reasonable period of time or within 3 months after the complaint was submitted, a dispute will arise that is subject to the dispute settlement procedure.

Article 17 - Disputes

1. Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply. 

Article 18 - Additional or deviating provisions

1. Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Terms and conditions

General promotion terms and conditions

• Discount codes are only provided by BEARLifestyle.nl.
• BEARLifestyle.nl reserves the right to cancel or remove discount codes if deemed necessary.
• The nature, duration and expiry date of an offer and other specific terms of use can be found in the communication in which the discount code is included. Each discount code is valid for a certain period, after and before this period the discount code cannot be used.
• All discount codes must be entered manually in the shopping cart by the user. If this is forgotten or not met, it is not possible to settle or redeem codes afterwards.
• Unless stated otherwise, a discount code can be used once per person per e-mail address.
• Offers are valid while stocks last.
• Unless stated otherwise, discount codes are not valid in combination with other discount promotions, sale/outlet products or discounted items. The code will not function on this.
• The discount codes are not valid retroactively. The discount cannot be exchanged for cash. BEARLifestyle.nl reserves the right to change the terms and conditions in the interim. Printing, typing and typesetting errors reserved.

10% discount on newsletter registration

• The code can be obtained when subscribing to the newsletter via the pop-up on the website www.bearlifestyle.nl.
• The code is valid once, after using or requesting the code, the pop-up will hide on a subsequent visit.
• After registration, the code is immediately visible.
• The code is not valid on purchases under €30.
• The code is not valid on discounted items.
• Does the code not work? Check if you have swapped a 0 (zero) with an O (or vice versa) while typing the code.

Women's Day €10 shopping credit

• The discount is not automatically deducted. Redeem discount code WOMENSDAY in your shopping cart online for a €10 discount.
• The discount is valid on an order value of at least €50.
• The discount is valid from Wednesday 8 March 00:00 to 23:59.
• The discount is not valid in combination with other discount codes.
• On presentation of this email you can also shop in one of our stores with a €10 discount.
• It is not possible to settle the discount outside the promotion period.

20% off everything

• Valid from Friday 24 February 00:00 to Sunday 26 February 23:59.
• It is not possible to settle the discount in advance or afterwards.
• The discount is not automatically deducted. Redeem code HAPPYWEEKEND in your shopping cart.
• The code is not valid on sale items.
• On presentation of the newsletter you can also shop in one of our stores with a 20% discount.
• During this discount we cannot keep or reserve items.

Singles Day 2022

• This promotion is valid from Friday 11 November to Saturday 12 November 2022 in our webshop and in our stores.
• The following applies to this promotion: on = on. After they have been sold out during Singles Day, the products can no longer be ordered for the special promotional price.
• The discount cannot be settled in advance or afterwards.
• Due to the crowds during Singles Day, it is possible that you have to wait a little longer for your delivery than you are used to from us. Keep a close eye on your track & trace code about the status of your order.
• During Singles Day we cannot separate or reserve items.
• The Singles Day discount is valid from €30.

Black Friday Pre Access 2022

• This promotion is valid on Sunday, November 20, 2022 from 00:00 to 23:59 in our webshop.
  
• The following applies to this promotion: on = on. After they have been sold out during Black Friday, the products can no longer be ordered for the special promotional price.
  
• Due to the busy Black Friday, you may have to wait a little longer for your delivery than you are used to from us. Keep a close eye on your track & trace code about the status of your order.
  
• During the Black Friday promotion, it may happen that items in our webshop with the status 'Back order' are not in stock. In this case you will be refunded the purchase amount and receive a 25% discount on your next purchase.
  
• During Black Friday we cannot keep or reserve items.

Black Friday 2022

• This promotion is valid from Monday 21 November 2022 00:00 to Sunday 27 November 2022 23:59 in our webshop and in our stores.
  
• It is not possible to settle the discount in advance or afterwards.
• The following applies to this promotion: on = on. After they have been sold out during Black Friday, the products can no longer be ordered for the special promotional price.
  
• Due to the busy Black Friday, you may have to wait a little longer for your delivery than you are used to from us. Keep a close eye on your track & trace code about the status of your order.
  
• During the Black Friday promotion, it may happen that items in our webshop with the status 'Back order' are not in stock. In this case you will be refunded the purchase amount and receive a 25% discount on your next purchase.
  
• During Black Friday we cannot keep or reserve items.

Cyber ​​Monday 2022

• This promotion is valid on Monday, November 28, 2022 from 00:00 to 23:59 in our webshop and in our stores.
• It is not possible to calculate the discount in advance or afterwards.
• This promotion cannot be combined with other discounts.
• The following applies to this promotion: on = on. After they are sold out during Cyber ​​Monday, the products can no longer be ordered for the special promotional price.
• Due to the busyness of Black Friday & Cyber ​​Monday, it is possible that you have to wait a little longer for your delivery than you are used to from us. Keep a close eye on your track & trace code about the status of your order.
• During the Cyber ​​Monday promotion, it may happen that items in our webshop with the status 'Back order' are not in stock. In this case you will be refunded the purchase amount and receive a 25% discount on your next purchase.
• During Cyber ​​Monday we cannot hold or reserve items.

Privacy declaration

On this page you will find the privacy statement of BEARLifestyle.nl. BEARLifestyle.nl has its registered office at Van Welderenstraat 89 (6511 MD) in Nijmegen and is registered with the Chamber of Commerce under Chamber of Commerce number 67662412. This statement has been set up under the AVG/GDPR 2018 standard.

We take your privacy very seriously. In our privacy statement we therefore make clear which personal data we process, for what purpose we do this and how we process it. This information applies to the use of our website www.bearlifestyle.nl and agreements with BEARLifestyle.nl.

Do you have questions or requests regarding privacy and/or personal data? Please contact the store in Nijmegen and ask for our data protection officer (FG) Cas Beernink: 024-2060669 / info@bearlifestyle.nl .

1. Why we process personal data

BEARLifestyle.nl is a (web)shop. BEARLifestyle.nl processes personal data in order to allow the (web) shop to exist, to perform associated services and to keep in touch with customers and employees. BEARLifestyle.nl processes personal data for the following purposes:

• To handle payments and salaries;
• To send, tailor and personalize newsletters and other emails;
• To inform about new products and/or services or changes to existing products and/or services;
• To provide the opportunity to create an account;
• To process job applications;
• For the delivery of goods and/or services;
• For the delivery of physical products, such as printed matter and mail;
• To provide support and manage our products;
• To maintain contact via e-mail, website and/or telephone;
• To analyze behavior on our website to improve the website;
• To comply with our terms and conditions and to improve them;
• To comply with legal obligations, such as collecting data required for tax returns.

1.1 Contact Forms

BEARLifestyle.nl uses the following types of forms:

• A general contact form that visitors can use to send questions or comments.
• A ticket system that allows visitors to send questions or comments through their account.

The personal data that we are obliged to request is necessary for the execution of the purpose of the processing and is only used to achieve this purpose. In addition, more data can be voluntarily provided, such as a telephone number if there is a preference for contact by telephone instead of communication via e-mail.

The entered data is processed via the Lightspeed tool and stored in the database of the website, hosted at Hostnet. The completed contact forms are also forwarded by e-mail to a BEARLifestyle.nl employee who responds to the submitted question, comment, application or request.

1.2 Google analytics

BEARLifestyle.nl uses Google Analytics. We use the following functions:

• Remarketing and advertising reporting features are enabled;
• Advertising features and user analytics are enabled;

We have concluded an accepted processing agreement with Google on June 7, 2019.

1.3 Automated Processing

BEARLifestyle.nl does not make decisions based on automated processing. These are decisions taken by computer programs or systems, without involving a person (eg an employee of BEARLifestyle.nl). BEARLifestyle.nl uses the following computer programs or systems:

• Lightspeed Checkout & Webshop
• Mollie Online payments
• MyStockNotifier

2. Which personal data we process

Depending on the extent to which you use our services and which data you provide to us yourself, we process the following personal data:

• Name and surname;
• E-mail address;
• Phone number;
• Address data;
• Payment details;
• CV and motivation letter;
• Anonymised data about your activities on our website, such as:
• Other personal data that you knowingly provide to us, for example by telephone, in correspondence, in a form on our website or via an external website (e.g. Facebook).

Special/sensitive personal data
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@bearlifestyle.nl and we will delete this information.

retention period
Depending on the purpose of the processing, we do not store your personal data for longer than is strictly necessary. An exception to this is the data that we are legally obliged to keep. In addition, access to personal data is limited to the necessary persons. You can request your data at any time and/or have it removed by us.

3. How we protect your personal data

BEARLifestyle.nl does not sell personal data to third parties. We only provide personal data to third parties to comply with a legal obligation or when this is necessary for the implementation of our purposes and / or agreement. Consider, for example, providing information to our hosting partner or offering a post-payment service.

The personal data and / or company data that BEARLifestyle.nl processes in the context of an order where the payment method 'postpay' is used, are transferred by us - or by third parties to whom the claims are transferred (such as AfterPay or Klarna), including used for:

• To prevent over-indebtedness by means of risk analyzes and creditworthiness testing;
• To ensure that communication, administration, customer relationship management and the invoicing and collection of receivables that arise from the 'postpay' service proceed correctly;
• To prevent, detect and combat fraud and/or irregularities arising from the 'pay later' service;
• To approach consumers for (direct) marketing purposes.

For a complete overview of the processing that takes place with the payment method 'postpay', we refer you to the Privacy Statement of the provider you have chosen.

4. Cookies

A cookie is a small text file that is stored on your computer, tablet or smartphone when you (first) visit this website. BEARLifestyle.nl uses the following cookies:

• Technical and functional cookies. We use these cookies to make the website work properly and, for example, to remember your preferred settings.
• Analytical cookies. We use these cookies to analyze how the website is used. This allows us to improve our website where necessary. We use Google Analytics for this. The data we collect with this is anonymous and is not shared with Google.
• Remarketing cookies. We use these cookies to be able to follow website visitors across multiple websites (tracking) and to show you personally targeted advertisements on third-party websites. We do this via Facebook and Google AdWords. This information is not linked to you as a person, but only to the cookie.

We can also use this to optimize our website. These cookies do not infringe your privacy.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

5. Your rights to view, modify or delete data

You have the right to view, correct or delete your own personal data. Secondly, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by BEARLifestyle.nl. You also have the right to data portability. This means that you can submit a request to us to send your personal data that we hold to you or another organization mentioned by you.

You can send a request for this to info@bearlifestyle.nl . To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. To protect your privacy, we advise you to make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy.

BEARLifestyle.nl would also like to point out that you have the option of submitting a complaint to the national supervisory authority: the Dutch Data Protection Authority. You can do so here: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

6. How we secure your personal data

BEARLifestyle.nl takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or that there are indications of misuse, please contact us at info@bearlifestyle.nl .

7. Privacy Statement Changes

This privacy statement can be changed based on internal changes or new legislation.