Shipping & delivery
We ship all orders with DPD.
In some cases we ship your order with PostNL, depending on the destination country.
On working days we ship your order within 24 hours. Do you order on the weekend? Then we will ship your package on Monday.
* Our working days are every Monday to Friday.
Netherlands (DPD)
Delivery time
On working days we ship your order within 24 hours. The delivery time is 1-2 working days. Via the track & trace you will find the latest information about your package. More information can be found here.
Delivery costs
Our shipping costs are free from €49.99. For orders below this amount we charge €3.50 shipping costs for the Netherlands.
Service point delivery
It is possible to deliver your order to a DPD service point. Select ''Service point delivery'' under the header ''Shipping'' in the ordering process and choose where you want to pick up your package and choose after payment where you want to pick up your package.
Belgium (DPD)
Delivery time
On working days we ship your order within 24 hours. The delivery time is approx. 2 working days. Via the track & trace you will find the latest information about your package. More information can be found here.
Delivery costs
Our shipping costs are free from €49.99. For orders below this amount we charge €4.99 shipping costs for Belgium.
Service point delivery
It is possible to deliver your order to a DPD service point. Select ''Service point delivery'' under the header ''Shipping'' in the ordering process and choose where you want to pick up your package and choose after payment where you want to pick up your package.
Germany (DPD)
Delivery time
On working days we ship your order within 24 hours. The delivery time is approx. 3 working days. Via the track & trace you will find the latest information about your package. More information can be found here.
Delivery costs
Our shipping costs are free from €49.99. For orders below this amount we charge €4.99 shipping costs for Germany.
Service point delivery
It is possible to deliver your order to a DPD service point. Select ''Service point delivery'' under the header ''Shipping'' in the ordering process and choose where you want to pick up your package and choose after payment where you want to pick up your package.
Austria (DPD)
Delivery time
On working days we ship your order within 24 hours. The delivery time is approx. 4 working days. Via the track & trace you will find the latest information about your package. More information can be found here.
Delivery costs
Our shipping costs are free from €75. For orders below this amount we charge €5.99 shipping costs for Austria.
Service point delivery
It is possible to deliver your order to a DPD service point. Select ''Service point delivery'' under the header ''Shipping'' in the ordering process and choose where you want to pick up your package and choose after payment where you want to pick up your package.
Europe other (DPD or PostNL)
Delivery time
On working days we ship your order within 24 hours.
DPD
Look for the specific delivery time to your destination country here . Via the track & trace and in the DPD app you will find the latest information about your package.
PostNL
Look for the specific delivery time to your destination country here . Via the track & trace and in the PostNL app you will find the latest information about your package.
Delivery costs
Our shipping costs are free from €150. For orders below this amount we charge €9.95 shipping costs for the whole of Europe (excluding Switzerland).
Switzerland & outside Europe (PostNL)
Delivery time
On working days we ship your order within 24 hours. Is your package going to Switzerland? Then you will receive your order within 3-4 working days. Look for the specific delivery time to other destination countries here . Via the track & trace and in the PostNL app you will find the latest information about your package. More information can be found here.
Delivery costs
Our shipping costs are free from €100. For orders below this amount we charge €17.50 shipping costs for Switzerland & outside Europe.
Other
Adjust shipping or delivery date
Is a different shipping or delivery date more convenient? No problem! Then enter the desired shipping date under the heading 'comments' in the ordering process or change the delivery date afterwards via the DPD track and trace or PostNL app .
Change shipping address
Have you provided the wrong shipping address and has your package not yet been delivered to DPD or PostNL? Please contact us directly and provide us with the correct address. Is your package already on its way? Then unfortunately we can no longer change the address. At DPD or PostNL you can sometimes choose to have the shipment delivered to a service point. You can see whether this also applies to your shipment via the track & trace.
Please note: you are ultimately responsible for entering a correct shipping address.
Not at home?
Missed delivery person? Can happen! You will receive an e-mail and/or a message from DPD or PostNL where your package is. Often a package is delivered to the neighbors or to a service point in the area.
Order defective or did not arrive completely?
Then contact our customer service immediately. We will come to a solution together with you. Click here for all contact details.